777ca's Privacy Policy

This Privacy Policy applies to all users of the 777ca platform. When you visit the 777ca website, create an account, or use any of our services, you are considered to have agreed to the terms of this policy.

777ca places the highest importance on the privacy and personal data protection of users in Bangladesh. We believe it is our responsibility to create a safe and transparent environment. This document explains in detail what information we collect about you, why we collect it, and how that information is used.

If this policy changes, we will notify you and the latest version will be published on this page. We recommend that you review this page regularly.

Various types of information are collected to provide you with services on the 777ca platform. This information comes from two main sources — what you provide directly, and what our system collects automatically.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment details, such as bKash, Nagad, Rocket, or Upay account numbers
• Information provided when contacting our support team

2.2 Automatically Collected Information

• IP address and device information
• Browser type and language settings
• Activity logs on the platform — which pages you visited, which games you played
• Transaction history — deposits, withdrawals, and betting activity
• Information collected through cookies and similar tracking technologies
• Session duration and navigation patterns

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may collect certain information from authorised third-party verification services. This information is used only where necessary.

777ca uses collected information for specific and legitimate purposes. We never sell your information unnecessarily or to third parties without authorisation.

3.1 Service Delivery & Operations

• Creating, verifying, and managing your account
• Processing transactions — completing deposits and withdrawals
• Providing bonuses and promotional offers
• Determining and delivering VIP tier benefits
• Personalising the gaming experience

3.2 Safety & Security

• Preventing fraud, money laundering, and illegal activity
• Detecting and blocking unauthorised access to accounts
• Ensuring responsible gaming and monitoring problematic behaviour
• Age verification — preventing access by those under 21

3.3 Communication & Support

• Resolving your requests and complaints
• Notifying you about platform changes or updates
• Communicating relevant offers and promotions (based on your consent)

3.4 Legal & Regulatory Obligations

We may be required to retain and provide certain information to fulfil valid legal orders from authorities or regulatory requirements.

777ca has implemented industry-standard technical and administrative security measures to protect your personal information. Our platform operates as a safe and reliable environment.

4.1 Technical Security

• SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL/TLS technology.
• Data Encryption: Sensitive information in storage is kept in an encrypted state.
• Firewall & Anti-Fraud Systems: Active systems are in place to prevent unauthorised access and cyber attacks.
• Secure Payment Channels: Transactions via bKash, Nagad, Rocket, Upay, and bank transfer are carried out with the highest level of security.

4.2 Administrative Security

• Only authorised staff can access user information.
• Staff receive regular privacy and data protection training.
• All access to data is logged and reviewed.

Please note, however, that no organisation can guarantee 100% security on the internet. It is your responsibility to keep your account password confidential and not share it with anyone.

777ca never sells your personal information. However, in certain circumstances, a limited amount of information may be shared with trusted partners.

5.1 Situations Where Information May Be Shared

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Identity Verification Services: With authorised KYC services for account verification.
• Game Providers: With our game partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, to ensure the gaming experience.
• Legal Authorities: In the case of valid court orders or legal obligations.
• Business Succession: In the event of a company merger or acquisition, where you will be notified in advance.

All third-party partners operate under strict confidentiality agreements and may use the information received only for specified purposes.

Cookies and similar technologies are used on the 777ca platform to improve your experience. Cookies are small text files stored on your device that help us remember your preferences and activity.

6.1 Types of Cookies

• Essential Cookies: Necessary for the core functionality of the platform — maintaining login sessions, security verification, etc.
• Functional Cookies: For remembering your preferences such as language settings.
• Analytics Cookies: For understanding how the platform is used — which pages are visited most, where improvements are needed.
• Marketing Cookies: For displaying relevant advertisements and offers (based on your consent).

You can control or delete cookies from your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.

As a user of the 777ca platform, you have the following rights regarding your personal information:

7.1 Right to Access Information

You can request from us at any time what information we hold about you. We are obliged to provide this information within a reasonable time.

7.2 Right to Correct Information

If there is any error in your information, you may request a correction. Ensuring accurate information is in the interest of both parties.

7.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, this may not be possible in cases of legal obligations or ongoing disputes.

7.4 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. This can be done by contacting us or through your account settings.

To exercise these rights, contact our support team. We will review your request within 7 business days.

777ca retains your personal information for as long as it is necessary or legally required.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period in accordance with applicable legal obligations.
• Transaction Records: Financial records are retained in accordance with legal requirements.
• Support Communications: Support conversations are kept for a specified period to track issue history.

Once no longer needed, information is securely deleted or anonymised.

777ca is for those aged 21 and above only. We never knowingly collect information from anyone under the age of 21.

An age verification process is mandatory at the time of account registration. If we become aware that a minor is using our services, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify our support team.

777ca may update this Privacy Policy as needed. If changes are made:

• The updated version will be published on this page.
• For significant changes, a notification will be sent to the registered email address.
• Continued use of the platform after changes will be considered as your agreement to the new policy.

We recommend that you review this page regularly so that you remain informed about the latest policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the 777ca support team. We provide assistance in both Bengali and English.

To learn about our responsible gaming guidelines, visit the Responsible Gaming page. 777ca is always committed to ensuring a safe, transparent, and responsible gaming environment.